Support

For any question, bug report or idea about MythShot, email us at info@mythshot.com. We usually reply within 1–2 business days.

FAQ

My coins were spent but I got no result. If a creation fails, your coins are refunded automatically; check Wallet → Coin history in the app. If you don't see the refund, email us.
How do I pay? With one-time coin packs (purchased coins never expire) or an optional Pro / Studio subscription that adds coins every month. Your first video is on us: a new account gets enough coins for a first narrated video; talking, fully animated scenes cost more coins.
How do I cancel my subscription? On iPhone: Settings → your name → Subscriptions → MythShot → Cancel. On Android: Google Play → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the period ends; you keep the plan and its coins until then.
How do I move my coins to a new phone? Coins belong to your account: sign in with the same account on the new phone.
How long are my photos kept? Face photos are deleted after 72 hours (if you turn on My digital twin, it is kept until you turn it off). See the Privacy Policy for details.
How do I delete my account and data? In the app, Settings → Delete my account and all photos. All your data is removed.
I saw inappropriate content. Email info@mythshot.com with a link to it.